How do we use the information we receive from you?

All information gathered from customers is kept confidential and stored using the latest encryption technology. The only time this personal information will be disclosed is if:

It is required by law, or;
You express that you wish us to give out your details.

We seriously dislike spam and will never be a part of these unethical practices. No third party will ever receive your details from us – ever.

Links on our website

Our site may contain links to other websites. We are not responsible for the privacy practices of these other websites. Once you leave our site, we urge you to take care of your personal details. These policies apply only to

Are my credit card details safe?

All transactions are processed through either the Stripe transact gateway, Afterpay or Paypal, therefore your details are never compromised as your credit card information is not stored anywhere on our website. Our website is hosted by VentraIP, which is a Level 1 PCI DSS compliant web server.


Any page on this site that captures personal information (address for shipping) is secured using the latest SSL technology.


All items will be shipped via Express Post using Australia Post’s network. Delivery times are expected to be between 1 and 4 days depending on the delivery location. Items ordered before 1pm will be dispatched the same day. Orders made after 1pm will be dispatched the following business day.

Product and Returns policy

Any product that is delivered in a faulty or unusable condition will be subject to a full refund. Proof of the faulty product must be supplied within 7 days of delivery along with a description. If for some reason you no longer want the purchased product, a refund will be supplied with the following criteria:

  1. The product is returned unopened and undamaged, at the expense of the customer;
  2. The product be returned (shipped) within 7 days of purchase.

But honestly, we’re very reasonable and will try to help in any way we can

Terms of Use

The following are the basic Terms and Conditions that govern your use of and purchase of products from Please note that use of our site constitutes your agreement to follow and be bound by these terms. This site is owned and maintained by Therapeia Australia Pty Ltd.

Clause 1. The term “Our Website” refers to You agree and acknowledge that the material on Our Website is for general informational purposes only and is not legal advice. The purpose of Our Website is only to offer you our products/services.

Clause 2. You agree and acknowledge that this Agreement provides you with a personal, nonexclusive, non-transferable licence to use, browse (and not to link to) Our Website on the terms and conditions contained in this Agreement for the purposes of purchasing our products or for ascertaining our contact details. We allow you to print and download material contained on our website for personal and non-commercial use only. You may not modify, distribute, reproduce, publish, decompile or reverse engineer or link to the html, java or flash code contained in the web pages comprising Our Website without our express written authorisation. Furthermore, you may not use Our Website beyond the scope of this licence, including for any unlawful purposes, any commercial purposes or for the purpose of referring any person or organisation to this website (including by reference to any universal resource locator (URL) or image or screenshot of this website).

Clause 3. You agree and acknowledge that the intellectual property in Our Website vests in Therapeia Australia Pty Ltd and is protected by Australian and international copyright law and other intellectual property laws. Therapeia Australia Pty Ltd does not grant you any licence to use the material contained on the Our Website except to the extent as set out in clause (2) above. You also agree that all material contained on Our Website may be the logo, trademark or other intellectual property of third parties and you agree that you will not use, modify or duplicate this material in any way, shape or form, except as authorised under law or by the relevant intellectual property owners.

Clause 4. You agree and acknowledge that Therapeia Australia Pty Ltd does not guarantee the accuracy of the information contained in the material on Our Website and we exclude all liability to the extent possible under law.

Clause 5. Payments through our website are processed by NAB Merchant Facilities and PayPal You understand that there are inherent risks associated with making online payments. We do not accept any responsibility for any loss or damage suffered by you as a result of payments processed by PayPal or the Merchants on Our Website, and accordingly, we exclude all liability flowing from any such payment processing, to the extent possible by law.

The information contained on this website is educational and general in nature and is not intended as legal or medical advice. The subject matter and applicable law in all legal and medical areas is in a constant state of change. The information provided is from general sources, and, although we believe it to be accurate, we cannot represent, guarantee, or warrant that the information contained in this website is accurate or is appropriate for the usage of all readers. The content of this website may be fact specific and dependent upon the special needs and purposes of the visitor. Each situation stands on its own.

These products are not intended to diagnose, treat, cure or prevent any disease or illness. Health benefits from products may vary per person.